Privacy Policy

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Privacy Policy for Shinness LLC

At Shinness LLC we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you make a reservation, inquiry, or use our contact form, we may collect your name, email address, phone number, and payment details.
• Reservation Information: Details regarding your booking such as check-in/check-out dates, number of guests, and preferences.
• Usage Data: We may collect non-personal information related to how you interact with our website, such as IP address, browser type, and access times.

2. How We Use Your Information

We may use your personal information to:

• Process bookings and confirm your reservation.
• Communicate with you about your stay, including booking confirmations, cancellations, and enquiries.
• Improve our services and website functionality.
• Respond to your inquiries and provide customer support.
• Comply with legal and regulatory requirements.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with:

• Third-party service providers: Such as payment processors, booking platforms, and property management services to complete your reservation.
• Legal Authorities: If required by law or necessary to protect our legal rights.

4. Data Security

We take reasonable measures to protect your personal information, including encryption and secure storage methods. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience. Cookies are small files that store certain preferences and actions. You can control cookie settings in your browser, but disabling cookies may affect your user experience.

6. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you.
• Correct any inaccuracies in your personal data.
• Request the deletion of your data, subject to certain conditions.
• Opt-out of marketing communications by unsubscribing or contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: sarah@shinnessllc.com